Retail Team Member - Mon to Fri - 37.5h

If you’re looking for a career that offers flexibility, excitement, and progression, then contract catering could be for you! At BaxterStorey our career opportunities span industries from retail fashion to motorsport within roles across marketing, people development, sustainability, supply chain and more. Working late nights or weekends are rare, giving you that important work/life balance - that’s right you can work in hospitality and not work Saturday nights!

We invest heavily in training and development to give our people the confidence and industry knowledge to push the boundaries of hospitality excellence. There is endless opportunity to climb the career ladder (at any age or stage of your career!) and we offer over 500 courses across our business, from NVQ qualifications to our award-winning Chef Academy.

What will you be doing as a Team Member:

You are the key to our ability to provide the best catering service as possible, so you may be wondering what it is that you will be doing!

Food Preparation

• Assisting with food and snack preparation as required.
• Keeping the kitchen and restaurant areas in a clean and tidy state
• Ensuring you are providing an efficient and hygienic service to all customers

Customer service

• Ensure that your restaurant has a fun feeling which customers enjoy and can relax away from the workplace.
• Providing an excellent standard of customer service, project a willing and helpful attitude
• To be customer focused at all times, by being visible during service periods, approachable and quick to exceed expectations in fulfilling customer needs.
• Ensuring you can provide our customers with the appropriate knowledge of food items sold throughout
• Keeping the catering areas and service counters clean and fully stocked.

Financial Responsibilities

• Accurately handle cash sales as and when required, assist in stocktaking as required.
• Taking an active role in promoting sales to customers when working front of house.

You don’t need any experience just an appetite for excellent customer service, an appreciation for good food and the rest we can teach you.

Alongside working with the best teams, we also offer great benefits alongside your career as a General Assistant, which include:

• Bespoke training and development
• Opportunities for progression across the UK, Ireland and Europe, most of our managers have been internally progressed and developed.
• 28 days holiday, increasing with length of service
• Birthday holiday
• Apprenticeship (development journey) opportunities
• Discounts available on the high street shops, holidays, gyms and cinemas
• Recognition Scheme
• Wellbeing assistance
• Food provided while on shift
• Flexible working arrangements
• Pension

We are committed to creating an inclusive working environment. To be who you are without judgement, no matter who you are or where you’re from. Where individuality is a strength, and you can be proud to be you. Join BaxterStorey today and we’ll open doors to an amazing career with us.

Ready to be part of the family? APPLY NOW!

Job Types: Full-time, Permanent

Pay: £12.77 per hour

Benefits:

• Additional leave
• Canteen
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Flexitime
• Referral programme
• Sick pay

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Work Location: In person