Outpatient Receptionist
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Position Overview & Specifications
You will be part of a team of Receptionists responsible for welcoming outpatients to the hospital, recording all attendance information and making follow ups where appropriate in line with the Referral to Treatment: Access and Management Policy and Organisation Objectives.
You will need to deal with challenges, perform under pressure and be able to prioritise work, computer literate & flexible. Good customer Service is essential.
The hours of service are Wednesday 8.30am -5pm. Thursday 8.30am -5.00pm. Friday 8.30am -4.00pm
We are proud to provide ‘Outstanding’ care and be a great place to work
We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.
In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.
In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.
Please refer to the job description attached.
If you have any questions about this position please do not hesitate to contact us.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Outpatient Receptionist • East Sussex Healthcare NHS Trust
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