Creative Document Specialist – Saturday to Tuesday; 09:00-19:00 (Manchester-Based/Remote)

Role summary/purpose of job

Our Creative Document Specialists have a vital role to play; tasked with delivering outstanding client service and supporting the firm’s 27 network offices and seven legal practice groups worldwide. We’re looking for people who can demonstrate a keen eye for detail and meticulous attention to in-house brand.

Creative Document Specialist roles demand a high level of technical skill and creativity in Microsoft Office (particularly PowerPoint) and Adobe Creative Suite. You will need the ability to learn quickly, multi-task effectively and meet strict deadlines and time pressures while maintaining quality of production and a high level of customer service.

This is an opportunity to improve your presentation, design and art-working skills, while providing exceptional support for our lawyers and local business services teams every day.

• Creating, formatting and updating a wide range of presentations, training guides, posters and other collateral, adhering to house style and utilising the appropriate templates and tools to ensure efficiency, accuracy and consistency.
• Converting documents across various packages into house style using firm templates.
• Troubleshooting textual, graphic and printing issues across all packages.
• Accurately interpreting complex fee earner briefs and producing documents within the required timescales, seeking clarification when necessary.
• Proofreading and quality checking all work to ensure that completed documents are delivered accurately and to an appropriately high standard. Ensuring all edits have been inserted and make logical and grammatical sense.
• Adhering to working practices for the function.
• Ensuring own technical skills are maintained and updated, including developing extensive knowledge of the firm’s global document templates.
• You will need a solid understanding of our corporate branding and will support the creative supervisor to ensure that the creative output of the service is aligned with the firm’s brand strategy through:
  • maintaining close relationships with the firm’s in-house design studio and colleagues to keep up to date with current branding;
  • remaining informed of all latest templates and guidelines in use;
  • making informed judgments over new briefs which are not brand compliant; escalating where appropriate to the creative supervisor or personally liaising with requestors to negotiate a satisfactory course of action; and
  • maintaining professionalism while defending the brand and proposing appropriate, professional standard solutions.

• Advanced level of skill in MS PowerPoint
• Intermediate level of skill in other MS Office packages (Word, Excel and Outlook).
• Intermediate experience of creative packages in Adobe Creative Suite.
• Strong communication skills both written and oral.
• The ability to plan and prioritise workload, work fast and accurately and meet deadlines under pressure.
• Brand awareness with an ability to discuss and clarify briefs.
• Experience of working in a high pressure, fast paced corporate environment.
• Strong attention to detail.
• Proven problem solving and troubleshooting skills.

• Proven ability to work well in teams and with stakeholders at every level.
• Proven resilience and the ability to remain calm under pressure.

• An inherent drive for professional and personal development.
• A positive and enthusiastic attitude with a flexible and proactive approach.

• Proven independence and maturity in decision making.
• Excellent customer service skills.
• Experience of working in an environment with a focus on continuous improvement.

• we show respect to everyone
• we are there for one another
• we are open with each other
• we are positive role models