Verified Transatlantic Corridor:
United States | United Kingdom
OP
OppaJob US & UK Career Gateway
Guides
Home / United Kingdom Jobs / Service Delivery Manager
United Kingdom Corridor 🛡️ Verified Employer Direct Placement

Service Delivery Manager

🏢 La Fosse Associates 📍 England 💼 Company - Private
Currency:
£60,000 - £65,000
£5,000 - £5,417 / mo
Verified Corporate Employer (Authorized Corporate Employer)

This vacancy is published by an accredited employer with authorized corporate payroll and standard compliance adherence.

Transatlantic Cost of Living & Purchasing Power Benchmark

Verified Analytics
Location Base
England
Tier-1 UK Economic Zone
Est. Take-Home Pay
68% - 74% (After PAYE & NI)
Single tax filer baseline
Transatlantic Parity
1.0 GBP ≈ $1.28 USD Living Standard
Direct corporate benchmark
Partner Career Resources • Adsterra Native Ad
Sponsored

Position Overview & Specifications

  • Location:

    England

  • Sector:

    Cloud, Infrastructure and Services

  • Job type:

    Permanent

  • Job functions:

    IT Service Management

  • Salary:

    £60000 - £65000 per annum + plus a bonus & a wide range of benefits

  • Contact:

    James Birdi

  • Contact email:

    james.birdi@lafosse.com

  • Job ref:

    89639_1681395416

  • Published:

    12 days ago

  • Expiry date:

    2023-05-25

  • Startdate:

    ASAP

You'll be joining a global conglomerate on their journey of transforming their IT Service Management function and you're role as Service Delivery manager is to be a natural leader within a customer-focused work environment ensuring a high level of proactive customer service is always delivered.

Salary: up to £65,000 + bonus + a wide range of benefits

Location: Offices in London, Manchester, West Yorkshire & Hertfordshire (Hybrid)

You must also be able to travel to Manchester once every 2 weeks if based in any of the other offices.

To be successful in this role you will have to be an excellent communicator and able to build strong relationships at all levels.

Key Responsibilities:

  • Manage the service relationships between key customers and the IT service desk .
  • Ensure that the contracted services meet or exceed agreed levels to the satisfaction of the customers
  • Management of Service Delivery and Transition
  • Running of a CSI register and creating service delivery reporting (weekly and monthly)

Ideally you'll have:

  • 5 years' experience in a similar role
  • Strong ITIL understanding
  • Experience of implementing new IT Standards
  • Experience around service delivery and transition

Sound like you? Please apply directly for more detail.

Candidate Selection & Onboarding Process

1

Application & Resume Screening

Submit your tailored CV/Resume directly to the talent acquisition portal.

2

Technical & Competency Interviews

Virtual interviews with the hiring manager and multidisciplinary team.

3

Formal Offer & Benefits Negotiation

Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.

4

Onboarding & Corporate Integration

Equipment provisioning, team orientation, and commencement of duties.

International Career Advisory • Verified Partner Network
Sponsored

Similar Opportunities in United Kingdom View All UK Roles →

Principal Data Analytics Specialist

Kensington Capital & Analytics • 📍 London, England
£75,000 - £95,000 Apply ↗

Senior Clinical Diagnostic Radiographer

NHS Greater Manchester Health Trust • 📍 Manchester, England
£43,742 - £50,056 Apply ↗

Lead Test Manager / QA Evangelist (m/w/d)

INDIE Solutions GmbH • 📍 Düsseldorf
£30,341 - £50,092 Apply ↗
Hiring Organization
La Fosse Associates

Apply for this Position

Location: England
Eligibility: Verified Employer Direct Placement
Schedule: Company - Private
Employment Guide (UK)
Direct corporate application with zero applicant fees.
Get UK Job Alerts

Receive high-paying Management & Consulting openings directly to your inbox.

Quick Action Service Delivery Manager