Full Time Ramp Service Agent
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Position Overview & Specifications
London City Airport provides a unique stress-free experience for business and leisure travellers providing safe, careful, and speedy journeys for over 5 million customers in 2019 serving over 40 UK and European destinations and handling over 250 flights per day.
We are currently looking for highly motivated, self-driven individuals to join our Aircraft Operations team working a varying shift pattern. We are especially interested in candidates that:
Have the ability to work under pressure with the ability to adapt and integrate into our teams and our unique working environment- Are passionate about safety in the workplace
- Have experience of working in a customer focused environment
- Are flexible and able to assist with shift cover at short notice
- Are comfortable working to strict deadlines
- Have an interest in the aviation industry
- Have a desire to grow within our business
- Have a Full UK/EC/EEA or other foreign equivalent driving licence held for a period of at least 6 months
Responsibilities:
-
Delivering compliant, safe, and punctual aircraft turnaround activities including but not limited to:
- Aircraft Marshalling & safeguarding of aircraft.
- Application of ground servicing equipment
- Loading and unloading of passenger baggage / cargo
- Delivering baggage to the reconciliation area
- Facilitating and safeguarding aircraft engine ‘Start-ups’
- Assisting with other turnaround activities
- Seasonal operational activities such as Aircraft De-icing / Anti-icing
- Other ad-hoc activities designated by your line manager.
Personal Qualities and Attributes:
- Excellent organisational skills
- Able to work under own initiative and integrate and work as part of a wider team.
- Self-motivated with the proven ability to meet tight deadlines and deliver team goals.
- Physically fit with no back no back problems & able to work in confined spaces.
- Good sight, hearing and normal colour vision.
- Good verbal and written comprehension of the English language and Maths
- Honest, reliable, and punctual
- Flexible approach to working hours and able to work weekends and public holidays.
Hours of work:
This is a full-time position working 40 hours per week. Working hours are between:
- 05:00-22:30 Monday to Friday
- 05:00-13:30 Saturdays
- 11:00-22:30 Sundays
These hours include bank and public holidays.
Benefits:
- Free uniform
- Free onsite parking
- Access to discounted Private Medical Insurance for you and immediate family
- Medicash Cash plan
- Enrolment into company AE pension scheme
- Access to Salary sacrifice pension scheme
- Bereavement Counselling
- Cycle 2 Work salary sacrifice scheme
- Hastee Pay Advances
- 20 Days Annual leave (increasing by 1 day each year for the first 5 years until you reach 25 days)
- LCY Central discount website
- Annual Bonus based on increase in passengers each year
- Annual Season Ticket Loan
- On site Physiotherapist
- Discounted Gym Membership at many local facilities
- Staff discounts at most of retailers on site & some local restaurants & hotels
- Holiday Buy scheme (Ability to purchase up to 1 weeks A/L per year)
- Access to Salary Sacrifice Car leasing Scheme
Closing date: midnight {Expiry Date}
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
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Full Time Ramp Service Agent • London City Airport
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