Healthcare Assistant

This post will be an exciting opportunity for a Health Care assistant to assist the multi disciplinary team in the provision of safe and effective nursing care to level 2 and 3 patients.

The North Tees site takes acute surgery, medicine, trauma and also provides a Haemofiltration service. It is funded for 10 level 3 and 6 level 2 patients but uses the beds flexibly according to need.

The role will involve full day and night rotation. We work a 12 hour shift pattern at present with equal split rotation. A training programme is provided.

Personal Specifications

• NVQ 3 in Adult Health and Social Care or equivalent
• Ability to demonstrate good communication skills.
• Self motivated and committed to ongoing self development.
• Basic I.T. skills.

Additionally it is highly desirable that the successful candidate would possess;

• • Previous experience in a critical care or acute area.
• Maintains effective communication with patients, carers, relatives and staff.
• Accept delegated duties within parameters of capabilities and competencies.
• Complete documentation in accordance with NMC standards.
• Participate in programmes of in-service training as required.
• Demonstrate compliance with the Blood Transfusion policy to ensure a safe service is provided to patients.
• Assist with care of patient’s property and belongings listing
• Supporting of patients as they move from one setting to another.
• Chaperoning of patients
• Assist in the prevention and control of hospital acquired infection by ensuring close liaison with the Trusts control of infection department.
• Have an awareness of the Trust policy relating to risk management
• Establish and maintain good relationships with patients, carers and staff alike.
• Maintain a standard of conduct and dress to sustain public confidence
• Summoning appropriate assistance
• Reassurance until qualified staff available
• Maintenance of privacy/dignity/confidentiality
• Maintenance of a safe working environment
• Provide care as directed by a registered nurse/midwife
• Preparation of patients and treatment areas for direct care
• Clerical duties associated with the efficient management of the ward
• Checking/preparation of case notes/x-rays
• Checking and maintaining stock levels
• Input data
• General house keeping duties

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition – a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and “Together we are North Tees & Hartlepool”

Job Purpose

To provide support to the multi professional team by undertaking appropriate duties and direct nursing care following assessment and planning of requirements by a registered nurse. Additionally there are general housekeeping duties to support the safety and provision of the service.

Dimensions

• the post holder will work as a member of the multi professional team with supervision/guidance from a registered nurse.
• Stock maintenance

Unit Manager

Sister

Nursing Staff

Healthcare Assistant

Knowledge, skills & experience required

• Good communication skills – verbal and written
• ability to work as a team member essential
• previous acute in-hospital experience is an advantage
• NVQ 3 or equivalent is essential

Key Result Area

• Maintains effective communication with patients, carers, relatives and staff.
• Accept delegated duties within parameters of capabilities and competencies.
• Completion of Critical Care HCA
• Complete documentation in accordance with NMC standards.
• Participate in programmes of in-service training as required.
• Demonstrate compliance with the Blood Transfusion policy to ensure a safe service is provided to patients.
• Assist with care of patient’s property and belongings listing and storage of same according to hospital procedures.
• Supporting of patients as they move from one setting to another. After assessment by a registered nurse.
• Chaperoning of patients during medical examinations.
• Assist in the prevention and control of hospital acquired infection by ensuring close liaison with the Trusts control of infection department.
• Have an awareness of the Trust policy relating to risk management and assist in the implementation of the Trust Risk management strategy with understanding of its implications within own area of work.
• Establish and maintain good relationships with patients, carers and staff alike.
• Maintain a standard of conduct and dress to sustain public confidence and promote the profile of health care employees
• Contribute to the prevention and management of untoward occurrences by responding to emergencies
• Summoning appropriate assistance
• Reassurance until qualified staff available
• Maintenance of privacy/dignity/confidentiality
• Maintenance of a safe working environment
• Provide care as directed by a registered nurse/midwife assisting patients with activities of daily living and recording actions in documentation.
• Preparation of patients and treatment areas for direct care
• Clerical duties associated with the efficient management of the ward (in the absence of the ward clerk)
• Checking/preparation of case notes/x-rays
• Checking and maintaining stock levels
• Input data
• General house keeping duties

Communications and Working Relationships

To communicate effectively with all members of the multi disciplinary care

team in order to promote positive working relationships.

Most Challenging Part of the Job

To deliver and maintain a high quality service to patient/carers and their families ensuring effective working relations are maintained throughout the team. To be effective and safe, supporting the specialist care of level 2 and 3 patients.